Last updated: October 2026

This policy explains the terms under which refunds are provided for the premium group membership fee paid through this website.

General Policy

The membership fee is charged to cover the cost of reviewing sign-ups and granting access to the premium group. As this work begins as soon as payment is received, the fee is generally non-refundable once the payment is successfully completed.

Eligible Refund Cases

We will provide a full refund in the following situations:

• You were charged more than once for the same application (duplicate payment)
• A technical error caused the amount to be deducted without your application being recorded
• The payment gateway reported a failed transaction, but the amount was still debited from your account

How to Request a Refund

If you believe you are eligible for a refund under the cases above, please email us at [email protected] within 7 days of the transaction, including:

• Your full name and phone number used during application
• The payment ID or transaction reference (from your bank/UPI app SMS or email)
• A brief description of the issue

Refund Processing Time

Approved refunds are processed within 5-7 business days and credited back to the original payment method via Razorpay. Depending on your bank, it may take a few additional days to reflect in your account.

Cancellation

Once a membership fee payment is completed, the sign-up cannot be "cancelled" in a way that reverses the review process already underway. If you no longer wish to remain a member, please contact us and we will note this on your account.

Contact Us

For refund or cancellation requests, email [email protected].